FAQ
What is your phone number? (276) 254-5679
My size is sold out and I really wanted it. Will you restock? We do restocks on popular selling items when they are available.
Do you sell gift cards? Yes! You should be able to find our gift cards in our best seller page but if not you can always search for it in the top left hand corner!
I received my product, but it is damaged. We want you to love your items and we work hard to double check every item we sell so if we happen to miss something please reach out to us via email or text message so we can try and get it taken care of as soon as possible. If you email us please remember to include your name and order number.
I need to cancel my order. Can I do that? We will only cancel orders that have no shipped yet. If you need to cancel an order that has not shipped please email us with your name and order number so we can get your order cancelled and issue you a refund in the form of store credit.
I tracked my order and it says it was delivered but I still haven't received it. What should I do? I know this can be frustrating so first please contact your local post office first to see if they can assist you in locating your package. Please allow 2-4 business before contacting us from the date of the delivery scan. This allows the postal service time to re-route your package. If the package is still not located, please contact us via email. We will try our best to help locate the package and get it delivered to you in a timely manner.
I'm trying to use two discount codes and it's not working. Our website only allows one discount code per purchase. We're sorry for any inconvenience.
If you have any more questions we didn't answer here please reach out to us below.